Car Rental Bucharest Baneasa Airport from Expedicar: Rent Mercedes GLE Coupe or Similar

Thank you, Expedicar, very good service both at pick-up and return. I recommend Expedicar 100/100.

Even after I fully paid for the rental and for full insurance, the rental car company required to have my card number and expiration e over to them with no actual explanation threatening they will not release the car without those. Why this is problematic • Security risk: Writing down or storing full card details outside of a proper card terminal breaches PCI DSS (Payment Card Industry Data Security Standards). • Transparency: They are required under EU/EEA consumer protection law to clearly state what any additional payment method is for. Vague answers like “insurance in case of anything” don’t meet that standard. • Unnecessary: With full insurance, they should not need your card details for damage cover. At most, some firms still ask for a small deposit for fuel or traffic fines — but this must be disclosed upfront and charged via terminal, not by taking card numbers manually. In the EU, under PCI DSS (payment card industry security standards) and consumer-protection law, businesses handling cardholder data have strict obligations. Writing down card numbers or storing them in plain text is a major breach. They should be using an approved payment processor or pre-authorisation terminal instead. What they did — demanding card number and expiry after full payment/insurance without an on-the-spot pre-authorisation — is not standard practice and raises security and consumer-rights concerns. It’s very reasonable for you to push back, request deletion of your card details, or dispute it with your card issuer if necessary. So I’m afraid I will never rent with this company again.

Everything was perfect. Communication with Adi, our agent, was perfect and without issues. The only thing that would have been nice to have (and I cannot deduct any points for this) would have been a backup camera. We rented a Mercedes Vito which, in the cities of Transylvania where parking lots are small and streets are narrow, was quite difficult to maneuver. Because of this, it seems we hit something with the rear bumper. With a backup camera, it would have been much easier and I would have avoided this incident.